North Cumbria Talking Therapies – Pulmonary Rehabilitation Information Sheet

NHS North Cumbria Talking Therapies offer talking treatments to help you understand and change your ways of thinking, feeling and acting which can help you to do the things you want to do and live a more satisfying life.

There are three ways to access help from NHS North Cumbria Talking Therapies for people living in North Cumbria, via:

• your GP
• online self-referral
• paper self-referral

Visit www.cntw.nhs.uk/services/nctalkingtherapies/ or telephone 0300 123 9122.

• 67% of people with chronic pulmonary disease report panic disorder.
  (Long-term conditions positive practice guide, Improving access to psychological therapies, 2008)
• Symptoms of lung disease can be similar to those of anxiety so problems can go
  untreated eg tightness of chest, fatigue and breathlessness.
• Worry about health, employment, relationships, finances and appearance may also increase feelings of anxiety.

• 51% of people with chronic pulmonary disease experience symptoms of depression or anxiety.
  (Long-term conditions positive practice guide, Improving access to psychological therapies, 2008)
• Usual activity can reduce or change, affecting enjoyment or pleasure.
• Other signs may be putting things off or avoiding things because you feel you can’t cope anymore.
• Some people may stop seeing or talking to family and friends because they’re worried about what they will think.

• I don’t feel bad enough to ask for help.
• What will people think?
• I’ve already got enough appointments.
• I should be able to handle this on my own.
• It’s just a physical problem.

Since NHS North Cumbria Talking Therapies began in 2009, more than 1,000 patients with Chronic Obstructive Pulmonary Disease have successfully completed treatment for depression and/or anxiety.

Talk to your rehabilitation provider if you think you need some help.

NHS North Cumbria Talking Therapies
The Hub
Elmwood
Tynefield Drive
Penrith
CA11 8JA

Telephone 0300 123 9122

Email [email protected]

If you want to make a comment, suggestion, compliment or complaint you can:

• talk to the people directly involved in your care
• ask a member of staff for a feedback form, or complete a form on the Trust website
• telephone the Complaints Department on 0191 245 6672
• email [email protected]. Please note that information sent to the Trust via email is sent at your own risk

We are always looking at ways to improve services. Your feedback allows us to monitor the quality of our services and act upon issues that you bring to our attention. You can provide feedback in the following ways:

• the quickest way for you to do this is to complete our short online survey at www.cntw.nhs.uk/yourvoice
• complete a Your Voice survey, available on wards, reception areas or from staff
• other options for sharing your feedback and experience www.cntw.nhs.uk/yourfeedback

Patient Advice and Liaison Service (PALS)
PALS provide confidential advice and support, helping you to sort out any concerns that you may have about any aspect of your or your loved ones care.

We act independently when handling patient and family concerns, liaising with staff, managers and, where appropriate, relevant organisations, to negotiate prompt solutions. If necessary, we can also refer patients and families to specific local or national-based support agencies.

North of Tyne
Telephone: 0800 032 0202
Email: [email protected]
Post: FREEPOST PALS

South of Tyne
Telephone: 0800 328 4397
Text: 07825 061 035
Email: [email protected]
Post: Patient Advice and Liaison Service, Garden Lodge, Hopewood Park, Ryhope, Sunderland, SR2 0NB

9am – 4.30 pm, Monday to Friday

An answerphone is available at all times for you to leave a message. A member of the PALS team will aim to return your call as soon as possible.

Further information about the content, reference sources or production of this leaflet can be obtained from the Patient Information Centre. If you would like to tell us what you think about this leaflet please get in touch.

This information can be made available in a range of formats on request (Braille, audio, larger print, easy read, BSL or other languages). Please contact the Patient Information Centre by telephone on 0191 246 7288.

Published by the Patient Information Centre
2024 Copyright, Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Ref: PIC/UP FS COPD April 2023 V2

Website www.cntw.nhs.uk
Telephone 0191 246 7288