Crisis Support
Please note the North East and Mental Health and Deafness Service is not a crisis service. The team can be contacted on 0758 433 9539 You can also email [email protected]
See below for help and support.
If you need help now
If you are Deaf and/or have hearing difficulties and need urgent help with your mental health, you can get in touch, 24 hours a day.
If you live in:
- Cumbria text: 07795 656 226
- Newcastle or Gateshead text: 07919 228 548
- North Tyneside or Northumberland text: 07887 625 277
- South Tyneside or Sunderland text: 07889 036 280
- Tees, Esk and Wear Valley: use UK Relay, first dial 18001 then: 0800 0516 171
If you or another person have been harmed or are at immediate risk and require an emergency response, text or video relay BSL 999.
Self help and support for Deaf and hard of hearing (wallet size card)
Who else can help?
Your GP (family doctor)
Samaritans via email: [email protected]
Shout Deaf – text 85258
NHS 111 – BSL Service
TapSOS (app) – a non verbal way to connect with the emergency services
Self help
A range of 22 BSL mental health self help videos and useful health information resources also in BSL.
Useful resources
Sign Health – health video library
North East Ambulance Service NHS Foundation Trust – BSL videos
Tees, Esk and Wear Valley NHS Foundation Trust – crisis advice
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust – list of local and national support
Sign Live – community directory
North East and Mental Health and Deafness Service video
Mental health Deafness crisis – Ann’s story
Mental health and Deafness Crisis